You will receive your $30 credit once your friend has been a member for 30 days. Your friend must be a new member to the service to receive your referral credit. If you believe your friend has been a new member for at least 30 days and you did not receive credit, please contact us at firstname.lastname@example.org and we will respond between the hours of Mon – Fri, 9:00AM – 5:00PM ET. You can also call us at 1-866-592-9846. Our regular support hours are Mon - Fri, 9:00AM to 5:00PM ET.
Note – Sometimes our emails can get stuck in your friend’s email account spam filter. If your friend never received your email referral, they should check the email account’s spam folder.