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Frequently Asked Questions
  1. Rebecca Taylor RNTD Support
  2. Purchases
  3. Try Then Buy

Try Then Buy

  • I have an item and love it so much that I don't want to send it back. Can I buy it from you?
  • How do I purchase an Item?
  • Will the items be discounted?
  • Can I return a piece after I purchase it?
  • Can I purchase a Try-Then-Buy item in a different size than the one I closeted?
  • I am getting a better online price for an item on a brand's official site from the price shown in Closet. Will I get the price matched?
  • Where can I check the history of my item purchases?
  • The price for an item has changed since I last checked it. Why does that happen?
  • Why is the Buy option disabled for some items?
  • Can I use a different credit card than the one attached to my Rebecca Taylor RNTD account in order to pay for my purchase?
  • I sent back an item that I love. Can I buy it?
  • Can I buy a piece that I have not tried?
  • A garment I want is on the Rebecca Taylor site, but not on rental site. When will you have it?
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SUPPORT

Email: support@rebeccataylorrntd.com

Talk to us:Mon – Fri 9am – 5pm ET

(1-866-592-9846)